The books behind the guides.

An undercover ethnographic account of how everyday nursing home care in America gets transformed into a profit-generating industry that turns residents into patients and caregiving into menial quantifiable tasks.

A research-based guide to sustainably increasing personal happiness by implementing twelve specific, intentional activities that fit one's personality and goals, capitalizing on the 40% of well-being that is within our control.

Effectiveness—doing the right things well—is not an inborn trait but a learnable set of habits that any knowledge worker can master to convert intelligence, knowledge, and ability into results.

This book explains how to achieve happiness by controlling consciousness and finding "flow," a state of complete absorption in challenging activities that makes life intrinsically rewarding and leads to personal growth.

A practicing CEO teaches managers that their true output is the output of their team, and shows how applying production principles, leverage, and motivation systematically raises that output.

Emotional intelligence, not IQ or technical expertise, is the most crucial factor for achieving star performance and leadership success in any job.

A failing plant manager, guided by a Socratic physicist named Jonah, discovers that the goal of any manufacturing organization is to make money, and learns to manage by identifying and exploiting system constraints rather than chasing local efficiencies.

To improve our relationships and accelerate personal growth, we must shift our focus from giving better feedback to becoming better receivers by understanding and managing the three triggers—Truth, Relationship, and Identity—that block our ability to learn.

Some ideas survive and thrive while others die, and the difference lies in six learnable principles that make ideas 'sticky'—understood, remembered, and capable of changing behavior.

Through the life and coaching principles of Bill Campbell, the mentor behind Apple, Google, and Intuit, the book argues that being a great manager requires being a great coach who builds trust, leads teams, and brings love into the workplace.

Groundbreaking research reveals that heartfelt positive emotions—when they outnumber negative ones above a roughly 3-to-1 tipping point—broaden the mind, build lasting resources, fuel resilience, and enable people to flourish.

Emotional intelligence—the ability to understand and manage our own emotions and those of others—is a more powerful predictor of life success than IQ and can be learned and improved by all.

A physician argues that nursing homes can be transformed from sterile institutions into vibrant human habitats—filled with plants, animals, and children—that eliminate loneliness, helplessness, and boredom and give residents a life worth living.

A guide to the art of asking questions to which you do not already know the answer—Humble Inquiry—as a way to build trust, deepen relationships, and make sense of an increasingly complex, interdependent world.

This book provides a framework and actionable techniques for transforming emotionally-charged, difficult conversations into productive learning conversations by deconstructing them into their three core components: what happened, feelings, and identity.

The American care crisis is rooted in a long history of diverse and intersecting forms of coercion that have systematically forced women—particularly poor, minority, and immigrant women—into providing devalued and under-compensated caregiving labor.

A practical guide for purpose-driven leaders on how to thrive—not just survive—by mastering the UP, IN and OUT dimensions of leadership in a post-modern, post-pandemic, future-fragile world.

A Holocaust survivor and psychiatrist argues that the deepest human drive is the search for meaning, which can be fulfilled under any conditions—even the most agonizing—through how we choose to respond to life.

As America's aging population drives an explosive rise in demand for long-term care, this book argues that transforming the disrespected, low-wage direct care workforce by expanding their roles is both feasible and essential to better care, lower costs, and reduced inequality.

To thrive in a complex world, we must stop getting 'hooked' by our difficult thoughts and emotions, and instead develop emotional agility—the flexibility to face our inner world with courage and compassion, and live more intentionally in alignment with our core values.

Drawing on the new science of social neuroscience, this book reveals that humans are biologically wired for connection, and that our relationships continuously and profoundly shape our brains, our bodies, and our overall well-being.

A former FBI lead international kidnapping negotiator distills field-tested, emotion-driven tactics into a practical system for winning any negotiation while preserving the relationship.

A practical, science-grounded guide to implementing Objectives and Key Results (OKRs) that actually work by detangling goals from compensation and running disciplined short cycles from mission down to metrics.

Successful change—individual, organizational, or societal—follows a repeatable three-part pattern: direct the rational mind, motivate the emotional mind, and shape the surrounding environment.

A Yale emotion scientist argues that giving ourselves and others permission to feel—and learning five concrete emotion skills—transforms our health, relationships, learning, and success.

This book examines how race, gender, and class intersect in the intimate service encounters within Korean-owned nail salons, introducing the concept of 'body labor' to explain the commercialization of bodies and emotions in this globalized beauty industry.

An in-depth investigation into the global migration of nurses, revealing how systemic failures in health systems worldwide create a vast, often exploitative, international market for nursing skills that threatens the sustainability of healthcare for both sending and receiving nations.

Psychologist Martin Seligman introduces his "Well-Being Theory," arguing that true flourishing comes from cultivating Positive Emotion, Engagement, Relationships, Meaning, and Accomplishment (PERMA), and presents a vision for applying these principles to transform education, the military, health, and public policy.

Some leaders (Multipliers) amplify the intelligence and capability of everyone around them, getting twice as much from their people, while others (Diminishers) drain intelligence and underutilize talent.

An analysis of the complex social and psychological dynamics of offering, giving, and receiving help, arguing that effective assistance hinges on building an equitable relationship through the art of humble inquiry.

Self-awareness—the ability to see ourselves clearly and understand how others see us—is the foundational meta-skill for success and happiness in the 21st century, and this book provides a research-backed framework for developing it.

Emotional intelligence (EQ), a set of fifteen learnable skills, is a far greater predictor of life and work success than cognitive intelligence (IQ), and this book provides a practical guide to assessing and improving it.

To be a great boss you must combine caring personally about your people with challenging them directly, and then operationalize that stance to build relationships, give guidance, motivate people, and drive results.

Through nine years of matched-pair research on companies that thrived in extreme uncertainty, Collins and Hansen show that greatness in chaos is a matter of disciplined choice, not circumstance or luck.

A first-time manager's journey from individual contributor to design executive at Facebook, offering a practical playbook on how to lead teams by focusing on three core pillars: purpose, people, and process.

The fundamental task of a leader is to create a positive emotional climate, or resonance, by leveraging emotional intelligence, which inspires followers and drives organizational performance.

To resolve the persistent quality crisis in healthcare, health systems must abandon their task-oriented focus and recenter professional practice on the power of caring relationships, as guided by the Quality-Caring Model®.

Contrary to the belief that nice guys finish last, this book reveals that the most successful people are often givers who create value for others, which in turn builds reputations, relationships, and ripple effects that lead to their own surprising and sustainable success.

A practical method for negotiating agreements that satisfy both parties by focusing on interests and objective merits rather than haggling over positions.

A busy manager can become an effective everyday coach by learning to give less advice and ask a little more curiously, using seven simple questions built into daily habits.

A practical guide to adopting the OKR (Objectives and Key Results) framework to set ambitious goals, align teams, and lead an engaged, high-performing workforce.

When stakes are high, opinions vary, and emotions run strong, mastering the skills of dialogue lets you speak honestly and safely about almost anything and turn tough moments into better results and relationships.